General Dynamics Information Technology Lean Six Sigma Black Belt Analyst in Falls Church, Virginia
The Health Solutions Section of General Dynamics Information Technology is looking for an analyst with strong facilitation and matrix management skills. This position will lead process improvement initiatives providing recommendations to senior leadership as well as mentor green belt Lean Six Sigma team projects.
Bachelor degree or appropriate combination of education and experience.
Green Belt in Lean and/or Six Sigma with 3+ years of experience
Proven ability to coordinate and matrix manage teams in process improvement efforts
Proven communication skills – both written and presentation skills will be evaluated during application process
Excellent creative problem solving and critical thinking skills.
Ability to perform and interpret basic statistical analysis.
Able to work independently, self-directed, and solutions-oriented.
Sound organizational and planning skills with a solid attention to detail.
Demonstrated ability to meet project deadlines and perform detailed work with skill and accuracy is required.
Proficiency with SharePoint, Microsoft Office Suite 2007-2010 including Word, Excel, PowerPoint, Visio, Project and Outlook.
Knowledge of CX methodology.
Familiarity with Medicare and The Affordable Care Act programs.
Black belt in Lean Six Sigma.
Bachelor's Degree in a related technical discipline, or the equivalent combination of education, professional training, or work experience.
Contact Center Operations experience
Knowledge of statistical modeling techniques and technology such as MiniTab, Tableau, SAS, etc.
Familiarity with ISO standards, including 9001, 14000, 18000, and 20000.
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Requisition ID 2018-39669
of Openings 1
Job Location USA-VA-Falls Church
Job Function Program Management
Security Clearance Level None
Full/Part Time Full Time